Telephones are second to only a computer, in the importance to your business in remaining successful. At Westcoast Communication Services, we have experience on all setups and all stages of a voice network: analog/copper lines, to PRI, to private branch exchanges and VoIP. All PBX phone systems with an included voicemail system can serve as the auto attendant operator for inbound phone calls without the need for a live person, saving labor costs or redirecting valuable employee time to do other tasks. All have standard calling features including call transfer, caller ID, call forwarding, voicemail, conferencing and automatic call distribution to multiple extensions and other features. A voicemail system can attend to all incoming calls automatically and efficiently distribute them to the right locations, including assistance by a dial by name directory.
The auto attendant function incorporated in the small business phone system greets callers with appropriate welcoming messages, and routes the calls to live staff members, or if unavailable, to voice mail. The auto-attendant can receive multiple calls simultaneously and route the calls to several departments or individual employee lines. New mobility options in PBX systems allow employees to handle calls on the go, with features such as call routing to cell phones and email integration to smart phones such as iPhone and Android. Premise based and Hybrid VoIP systems (Hybrid VoIP systems are also premise based) have a VoIP server that resides at your office, providing VoIP and digital phone options along with analog device integration, such as conference speakerphones, faxes and other analog devices.
Premise Based VoIP phone systems offer enhanced technology that can be of great benefit to your business. Premise based systems also offer software upgrades that keep your system up to date with the latest in VoIP technology. If you’ve put off looking at a premise based VoIP system for your office until now, talk to one of our expert sales staff about how a premise based VoIP phone system can not only get you into the latest technology, but how it can provide immediate return on investment for your business. The experienced staff at Office Westcoast Communication Services can assist you with the design, purchase and implementation of your next PBX phone system, whether digital or VoIP in design. Contact us today to speak to one of our Telecommunication Network Professionals
Slow, unreliable technology can cripple a growing business. Managed services from Westcoast Communication Services help stabilize your systems and remove the burden of IT — freeing you to focus on more strategic projects.
Contact us today to speak to one of our Managed Services professionals to discuss support for all of your IT needs.
Voice And Data Cabling
Voice and data cabling is a critical piece of infrastructure, It’s the backbone that gets, and keeps, your network and all network devices up and running.
At Westcoast Communication, we offer complete cabling solutions by determining your needs for voice and data through an audit and then implement the right Cat 5, Cat 5e, Cat 6 and Fiber cabling for you to get the best network connections for the job.
Whether you’re finding your network connection isn’t up to snuff, or you want to ensure the right number of phone jacks or IP data connections in a new office, or you want to ensure that you have the proper voice connection for digital phones, our experts will help you determine the right cabling. We keep up to speed on evolving cabling technology so you’ll always get customized premise wiring solutions that meet requirements.
Our Technicians can design install, certify and maintain the network that meets your unique requirements:
– Low Voltage Voice & Data cabling
– Optical fiber premise cabling
– Wire Management Systems
– New construction projects
– Renovation & retrofit projects
At Westcoast, has a team of professionals that specialize in the design, installation and maintenance of your voice and data cabling. We stand by our commitment to quality and customer service. We test all cable for industry compliance before installation and certify the integrity of the cable according to all current industry standards. In addition, we manage all aspects of your network and cabling installation and future technical service requirements
There’s no better way to optimize your communications and support business growth than with Westcoast Communication Services. Contact us today about data cabling installation and see for yourself!